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Mexico Travel Stories

Acapulco, Spain...or Acapulco, Mexico?

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Posted
on 07/30/2009
Tags:
acapulco, mexico, spain, travel agent

It seemed like a normal day at work. We were moderately busy making reservations with our usual clients. I was available; my headset was open to receive calls when I finally heard the familiar beep, announcing a call was coming through my line. The conversation that followed would become one of many memorable stories I would tell later as I reflected back on my days as a travel agent. It went exactly like this:

Me: "Hello and thank you for calling, how may I help you?"
Traveler: "Hi, I'd like to make a reservation, please."
Me: "Sure, sir. When and where would you like to travel?"
Traveler: "I'd like to go to Acapulco, Spain on the first of December,"
Me: "I'm sorry sir, but Acapulco isn't in Spain,"
Traveler: "Well, where is it then?" (Did I detect a little annoyance in his voice?)
Me: "Sure, sir. Acapulco is in Mexico. Acapulco, Mexico. Is that where you'd like to travel to?"
Traveler: *heavy sigh* "No! I want to travel to Acapulco, Spain," (yes, definite annoyance with me.)
Me: "Just one moment, sir. I'll place you on hold for just one minute."

I pull out my OAG (long before the Internet, we had to resort to actually looking things up in a... read more >>

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Mispronounciation in Mexico

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  • 12
Posted
on 09/09/2009
Tags:
mexico, honeymoon

My husband and I were recently married, and very excited about our honeymoon. We had never traveled internationally together before, and though we were only going to Mexico, we knew it would be a rewarding and awesome experience.

My husband and I had been together for a number of years before we got married, and had long ago agreed that we would both retain our surnames. We are both attached to our names, and saw no reason to change them. As such, when we made our hotel and flight reservations, they were in both of our full names.

When we arrived at the hotel, the staff took our bags out of our shuttle and asked for our last name. My husband gave them his last name, which is Krogh (pronounced Crow), he said the name and then spelled it.

We were then directed to the reception desk where they checked us in. The staff spoke excellent English, which was a relief, because my Spanish leaves something to be desired. Throughout the entire check in process, the staff called us Mr. and Mrs. Krowgge. We didn't want to correct the pronunciation, but stifled giggles the whole... read more >>

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